AussieISP PRIVACY POLICY
Updated: 1^st April 2001

This policy should be read with our AUP and Contract of Service. When a conflict exists between these documents, the AUP and Contract of Service shall take precedence over the contents of this policy document. While this policy is distributed to staff and clients, the company can not be held liable for any breeches of this policy by its staff. The company will however take reasonable steps to make sure staff follow this policy.

If you have questions or concerns regarding this statement, you should contact The Privacy Manager, AussieISP, PO BOX 70, Blakehurst, NSW 2221.

The terms "we" and "us" refer to AussieISP.

The Information We Collect

This notice applies to all information collected by us, or submitted to us at any time through any means. Personally Identifiable Information - this information may include your name and contact information, gender, birth date, occupation and industry, shipping and billing information, credit card numbers and other payment information, behaviour patterns, purchase history and other information.

Aggregate Information We collect non-identifying and aggregate information to better design our website and services, and share the aggregate data with advertisers and other third parties.

Collection of Personal Information from Children under Eighteen

AussieISP does not allow children under the age of Eighteen (18) to register for its services.

The Way We Use Information

We use the information you provide about yourself or others to complete the transaction for which the information is intended. Such transactions may include administering a service, such as email, search, community, advertising sales, ecommerce, completing an order, shipping a product, replying to support requests or contacting you if you have granted us permission to do so. We do not share this information with outside parties without your permission except to the extent that is necessary to administer the services we offer our Partners and End-Users.

From time to time, we also use the information you provide about yourself or others to inform you of additions or improvements to our services. We may also use personally identifiable End-User information to provide targeted content and commerce opportunities to End-Users based on their demographic and behavioural information.

We may also pass your information on to other parties if we, in our sole discretion are on the balance of probabilities of the belief you have caused, though our service damage to anyone or anything.

Finally, we never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above.

Online Support Forum

When using the "Support" of our website to post your questions and/or comments, you will be asked to indicate your name, email address, and message. When posting your message, your name, email address, and message are publicly displayed and available to anyone who may visit those pages on which you have posted your questions and/or comments.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.

We use many methods to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.

How You Can Access or Update Your Information

You may phone, fax or email us in order to update your information, in order to protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.

How to Contact Us

Should you have other questions or concerns about this privacy policy, please contact The Privacy Manager, AussieISP (PO BOX 70 Blakehurst NSW 2221).

Email, Search, and Community Specific Terms and Conditions

We consider email transmitted via our service to be private correspondence between the sender and recipient. Therefore, we will not monitor, edit, or disclose the contents of your private communications, except for reasons provided for in our AUP or Contract of Service.

Content posted to public community areas is publicly available and we reserve the right to remove any publicly posted content that we wish to.

Advertising Sales Specific Terms and Conditions

AussieISP works with third parties that serve ads to our network of sites. These third parties may use the demographic and/or behavioural data provided by Partners to deliver relevant, targeted advertisements to the Partner Site. This demographic and behavioural data is obtained and maintained in a manner such that no connection can be drawn between the profiles supplied to the third parties and the End-User's personally identifiable information.